Cancellation & Refund Policy
Clear and fair policies for when plans change.
Lavika Stays Pvt Ltd
Effective Date: 15/10/2025
We understand that plans may change, and we strive to offer flexibility wherever possible. This Cancellation & Refund Policy outlines the terms under which guests may cancel bookings made with Lavika Stays Pvt Ltd, and how refunds are processed, if applicable.
🗓️ Standard Cancellation Policy
A. For Villas & Homestays
- Free Cancellation: Up to 7 days before the check-in date – 100% refund (excluding transaction charges).
- 50% Refund: Cancellations made between 7 and 3 days before check-in.
- No Refund: Cancellations made within 72 hours (3 days) of check-in or no-shows.
B. For Hotels / Rooms
- Free Cancellation: Up to 72 hours before check-in – 100% refund.
- 50% Refund: Between 72 and 24 hours before check-in.
- No Refund: Within 24 hours of check-in or in case of a no-show.
Refund Processing
Refunds (where applicable) are processed within 7–10 business days to the original payment method. Transaction charges or third-party gateway fees are non-refundable.